Cookie and Privacy Policy

Falck Personal Data Protection Statement

 

​Falck is committed to protecting your privacy and the security of the information which you share with us. Personal data is managed in accordance with applicable data protection legislation, including the EU General Data Protection Regulation and the corresponding Personal Data Protection Policy in Falck. 

What kind of data and personal information do we collect, and for what purpose?

First and foremost, data and personal information is collected so that we can manage our business and our relationships with yourselves as customers, employees, suppliers etc. Information may also be collected to comply with certain laws, improve products or services as well as resolve any legal and/or commercial matters or disputes.

In general, personal information which may be asked for and collected includes your contact information (name, address, e-mail, phone number) and identification details. If we ask for special categories of personal information such as medical and health information, we will ask for your explicit consent and inform you of the purpose of the processing, if required.

Due to the varying nature of Falck’s services, different data and personal information may be collected. However, all data collected is deemed necessary for Falck to carry out its specific business purpose, and each service area has its own privacy notice relevant to the data and personal information being collected.

Data is generally collected directly from you as an individual via electronic means such as use of websites, forms and emails, or during phone calls with yourselves, or other correspondence methods.

We may also ask you to supply information to us from time to time, including when you report a problem with our services and when we ask you to complete surveys, questionnaires and feedback forms that we use for quality monitoring and research purposes.

It is your right to choose to provide us with personal information and to identify yourself to us, however if you choose not to provide personal information we request, we may not be able to provide you with the services you require.

 What do we do with your data and personal information?

We are committed to ensuring your data and personal information is secure, preventing unauthorized access or disclosure, and have in place physical, electronic and managerial procedures to safeguard the information.

All data provided is held in a secure and relevant business system or archive appropriate to the purpose of the business and processing needs.  This may be in electronic or paper format, where safeguards have been put into place to protect your data and personal information from loss, misuse and unauthorized access. 

Some of your data may be transferred and processed by certain suppliers, e.g. IT suppliers, who process the information on behalf of Falck. Falck has carefully selected and agreed data processing agreements with our suppliers to ensure an adequate level of data protection is adhered to.

We may transfer some of your data to recipients in countries outside EU/EEA as we may use external suppliers to host/store some of our data and personal information. When transferring to recipients outside EU/EEA adequate safeguards will be provided such as in accordance with the US privacy shield schedme or on the basis of EU’s“Standard Contractual Clauses”. 

The standard agreement is available in different languages via this link​.

Disclosure to 3rd parties may be carried out in some business areas where there is a specific and legitimate purpose and in compliance with applicable legislation and where all reasonable steps will be taken to ensure the 3rd parties are bound by confidentiality and privacy obligations in respect to the protection of personal information.

Falck, in some specific cases, may use your data for direct marketing use in accordance to the applicable consent regulations in each business area and country. Please see the local consent and privacy notice for further details.

Cookies will be used when you visit our websites, which can provide Falck trends and data to help improve our services. You have the choice to consent to the use of cookies, and once used, can be deleted from your computer or device if required. Further information regarding cookies can be found in each business area and specific website. Where links and information is provided to other service providers and partners, we take no responsibility for the use of their cookies.

How do we retain, amend and delete your data and personal information?

We retain your data and personal information for as long as necessary to fulfill the stated purpose, and/or be in compliance with legislative requirements. Personal information comes under periodic review to ensure it is still necessary to retain. Each of Falck’s business and services has specific legislation and retention guidelines to adhere to. 

We endeavor to hold information which is accurate, up to date and relevant. You should contact us via the relevant business or service if you think your personal information is incorrect, for us to take the appropriate steps to correct it.

What are your rights regarding your data and personal information?

It is your right to choose what information to provide us, however, if you choose not to provide the personal information we request, we may not be able to provide you with the services or information you require.

You have the right to access your personal data, to rectify incorrect information, delete, limit and data portability. You may also object to the processing of your personal data including automated and individual decisions. 

You also have a right to lodge a complaint with the relevant supervisory authority.

Who should I contact for further information

If you have any questions or comments with respect to the processing of your personal data or you wish to exercise your rights under applicable legislation, please contact the relevant business area contactor the Falck data protection officer by emailing to info.fs@falcksafety.com

Falck A/S

CVR-no. 33597045

Polititorvet 1

1780 København V

Date: 19.5.2018. Version 1.

 

 

Cookie policy

 

Here, you will find information about cookies and how to delete them.

General information

Falck Danmark A/S (hereafter “Falck” or “us”) uses cookies to improve the users’ online experience. The information stored in cookies enables us to run related programs and to perform other operational activities at falck.dk. We also use cookies to collect and process data on how our visitors use our website.

Personal data stored in our cookies are encrypted and only contain information which is strictly necessary for providing the services to you.

Below, you will find detailed information about cookies and how we use them. You will also find information about what data we collect and who has access to them.

Find out more about how we protect personal data in our Privacy Policy​.

What is a cookie?

A cookie is a small data file which is stored on your computer when you visit a website. If you return to the website, the website will recognise the data file. Data files are therefore typically used for preparing statistics or for behaviour-based marketing purposes. Cookies make it easier for us to provide our services to you on our website, and they are sometimes necessary for website functionality purposes.

Third Party Cookies

We collect and process the information for the following purposes:

  • To retrieve the website from the server so that the website can be displayed in your browser
  • To optimise the website and your user experience
  • To prepare statistics on the use of the website by you and others
  • To prepare statistics and analyses with the objective of improving products, services and technologies
  • Marketing purposes, including profiling and behaviour-based marketing initiatives to make our product information and offers as relevant to you as possible
  • To comply with applicable legislation (e.g. the EU General Data Protection Regulation (the GDPR) and e-privacy rules), including
    ​Documentation requirements
  • Compliance with basic principles for processing of personal data and legal basis for processing (e.g. obtaining consent)
  • Implementation and maintenance of technical and organisational security measures
  • Investigation of suspected or known security breaches and reporting to data subjects and authorities
  • Processing of requests and complaints from data subjects and third parties
    Handling of inspections and requests from supervisory authorities
  • Management of disputes with data subjects and third parties
  • Statistics concerning use of the website

The following third party cookies are used:

Duration of cookies

How long a cookie is stored on your computer depends on the individual cookie.

Technically speaking, there are two types of cookies:

​Session cookies: For example, session cookies keep track of items in your shopping cart while you are navigating a website. Session cookies are not stored on your PC and disappear when you close your browser.

Persistent cookies: Persistent cookies are stored as text files on your PC. Persistent cookies enable our server to recognise your PC the next time you log into our website.

How do I avoid cookies?

When you visit our website, one or more cookies will automatically be stored on your PC. If you want to avoid cookies, we suggest that you use the following links (depending on your browser) to change your browser settings to block cookies from being stored on your computer going forward.

  • ​How to delete cookies in Google Chrome
  • How to delete cookies in Mozilla Firefox
  • How to delete flash cookies
  • How to avoid cookies in Microsoft Internet
  • How to delete cookies in Opera
  • How to delete cookies in Safari​

If your browser is not listed above, we suggest that you check your browser’s help menu or search the Internet for “cookies” together with the name of your browser.

​Why do we provide information about cookies?

We inform about our use of cookies in accordance with the Danish Executive Order on information and consent required in case of storing or accessing information in end-user terminal equipment (the “Executive Order on Cookies”).

The legal basis for collection of your personal data by means of cookies, including for profiling purposes, is your consent, see section 3 of the Executive Order on Cookies.

The cookie list above is reviewed and updated monthly.

 

 

Privacy policy for customers/website visitors


This Privacy Policy explains how Falck Safety Services (hereinafter “FSS”, “we” or “us”) processes and protects your personal data.

Falck Safety Services (incl. affiliates) process your personal data when you are a customer, receive our newsletters and other electronic communication and/or use our website at www.falck.com/safetyservices/ and associated sub websites. In this Privacy Policy, we describe how we process your personal data.

We fully respect your right to privacy when using our services.

If you only visit the website, you should read sections 1 and 4 below.

If you are a customer of FSS, create or cancel bookings on the booking portal website or cancel a purchase without becoming a customer, you should read sections 1, 2 and 4 below.

If you subscribe to a newsletter or other electronic mail or fill out a contact form on the website, you should read sections 1, 3 and 4 below.

1. Ordinary visitors on t​he website www.falck.com/safetyservices/

When you visit and navigate www.falck.com/safetyservices/ and associated sites, we process personal information about you.

Types of information and purpose

  • We collect and process the following types of personal information:
  • IP address, operating system, language settings, browser type, type of equipment, MAC number (depending on equipment), etc.
  • Your navigation on the website and immediately before and after your visit on www.falck.com/safety services/ time and duration of visits to pages and sub-pages, etc.
  • Interests and preferences.
  • FSS collects this information by means of cookies on www.falck.com/safetyservices/ and associated sites. You can read about this in our Cookie Policy.

We collect and process the information for the following purposes:

  • To retrieve the website from the server so that the website can be displayed in your browser
  • To optimise the website and your user experience
  • To prepare statistics on the use of the website by you and others
  • To prepare statistics and analyses with the objective of improving products, services and technologies
  • Marketing purposes, including profiling and behaviour-based marketing initiatives to make our product information and offers as relevant to you as possible
  • To comply with applicable legislation (e.g. the EU General Data Protection Regulation (the GDPR) and e-privacy rules), including:Documentation requirements
  • Compliance with basic principles for processing of personal data and legal basis for processing (e.g. obtaining consent)
  • Implementation and maintenance of technical and organisational security measures
  • Investigation of suspected or known security breaches and reporting to data subjects and authorities
  • Processing of requests and complaints from data subjects and others
  • Handling of inspections and requests from supervisory authorities
  • Management of disputes with data subjects and third parties
  • Statistics concerning use of the website

Sources

We collect information about your behaviour by means of cookies on the website. You can read more about this in our [Cookie Policy]. Information may also be collected from you directly, from our IT systems or from third parties.

Legal basis for collection and processing of personal data:

The legal basis for collection of your personal data by means of cookies, including for profiling purposes, is your consent, see relevant national legislation.

Your personal data may be processed for other purposes and based on another legal basis, including documentation of compliance with legislation, see article 6(1)(c) of the GDPR, and pursuing legal claims in accordance with Falck’s legitimate interests in safeguarding its legal position, see article 6(1)(f) of the GDPR.

You have the right to withdraw your consent; however, this will not affect any processing or disclosure prior to the withdrawal of your consent, i.e. withdrawal of your consent will only apply prospectively.

Disclosure of your personal data:

Personal data will be disclosed and shared with the following recipients as described in the consent to cookies:

  • Digital media partners
  • Creative and digital agency partners

Collection on a voluntary or mandatory basis:

The provision of personal data is voluntary. If you choose not to provide the information, you may not be able to access the website or use certain features on the website, etc.

2. Customers of Falck Safety Services​

​When you make a purchase from us, e.g. on our booking portal, by telephone or another channel FSS processes the following personal information (in addition to the information stated in section 1 above):

Types of information and purpose:

We may collect and process the following types of personal information about you:

  • Identification information: Name, invoice address, delivery address, e-mail address, telephone number
  • Proof of identification information e.g. passport
    Gender
  • Employment details including employing company, work location and your job title.
  • Medical declaration and/ or medical information (where applicable).
  • CCTV images
  • Payment details
  • Login information: user name and password
  • Purchase information: individual services/courses
  • Your use of FSS’s website: time of visits, sub-page visits and purchases made
  • Contact history between you and FSS
  • Recording of services and sales calls
  • Customer satisfaction information
  • We collect and process the information for the following purposes:
  • To provide customer service and support regarding your purchases
  • To identify you in case of a dispute over a purchase
  • The collection of personal and medical (sensitive) data is required to ensure Falck Safety Services have the necessary information to provide training courses and services.
  • We record CCTV images to monitor the security of our premises and the safety of course participants during training.
  • To make a self-service solution available to you that allows you to manage, change or terminate your agreements with Falck in accordance with the relevant terms and conditions
  • Marketing: The information collected about you may be used for marketing purposes
  • To comply with applicable legislation (e.g. the EU General Data Protection Regulation (the GDPR)), including
    Documentation requirements
  • Compliance with basic principles for processing of personal data and legal basis for processing
  • Implementation and maintenance of technical and organisational security measures
  • Investigation of suspected or known security breaches and reporting to individuals and authorities
  • Processing of requests and complaints from data subjects and others
  • Handling of inspections and requests from supervisory authorities
  • Management of disputes with data subjects and third parties
  • Statistics concerning use of the website

Your personal and sensitive information will not be shared, sold or disclosed other than as described in this Privacy Policy.

Sources

The personal information is collected from you when you make purchases or updates in FSS booking portal. Information about your use of our services is in some cases registered by FSS’s employees, e.g. in connection with general customer service. In addition, information may also be collected from other sources that are publicly available, e.g. social media, telephone registers and geodemographic classifications.

Legal basis for collection and processing of personal data:

The legal basis for collection and processing of your identification information, is the following:

  • Processing is necessary for the conclusion and performance of a subscription agreement, service agreement, purchase agreement or other agreements with you, see article 6(1)(b) of the GDPR.
  • The legal basis for collection of information about your use of the website, enrichment of your data, collection and processing of customer satisfaction information and recording of sales calls is the following:
  • Processing is necessary for pursuing a legitimate interest, see article 6(1)(f) of the GDPR
  • The legitimate interests we pursue in enriching your personal data are to be able to identify you in relation to purchases, e.g. in case of a dispute over a purchase
  • The legitimate interests we pursue in enriching your personal data are to target our marketing based on profiling (article 6(1)(f) of the GDPR)
  • The legitimate interests we pursue in conducting customer satisfaction surveys are to improve our products and services, undertake follow-up and thereby ensure the overall satisfaction for you as customer
  • The legitimate interests we pursue in recording service and sales calls are to improve our customer management and training of our employees and thereby the overall customer experience
  • The legitimate interests in pursuing legal claims, FSS’s legitimate interests in safeguarding its legal position, see article 6(1)(f) of the GDPR.

The legal basis for collection and processing of personal data is:

The personal data may be processed for documentation of compliance with legislation, see article 6(1)(c) of the GDPR.

You have the right to withdraw your consent; however, this will not affect any processing or disclosure prior to the withdrawal of your consent, i.e. withdrawal of your consent will only apply prospectively.

Voluntary basis

We collect necessary and relevant data to deliver training courses and services. You are not obligated to provide the personal and sensitive information to us, however the consequences of not providing the information described above is that you may be unable to fully participate on training courses.

Disclosure of your personal data:

Based on the legal basis mentioned above, personal data may be disclosed to and shared with the following recipients:

  • 3rd party contractors working on our behalf;
  • Course awarding bodies such as OPITO, STCW, HSE, GWO, RTITB, ECITB etc.;
  • Your employing company or company who made your booking;
  • The Falck Group’s parent company;
  • Falck internal and external audit processes;
  • Insurance companies;
  • Government bodies such as Health and Safety Executive;
  • Marketing companies working on our behalf.

We will not share your medical (sensitive) data with anyone unless we receive your written consent. The requirement to share this information may be as follows:

We may need to discuss your medical circumstances with a medical professional in support of your fitness to participate on a training course.
We may need to inform your employer about your medical circumstances/ outcome in relation to your fitness to participate on a training course.

3. Email subscribers, filled out forms, etc.

When you register to receive e-mail from FSS or fill out a form, e.g. a contact form, FSS processes such personal information (in addition to the information stated in section 1 above):

Types of information and purpose

We collect and process the following types of personal information about you:

  • Identification information: Name, company name and occupation, if relevant, e-mail address, telephone number, IP address
  • E-mail logging: number of clicks, number of openings, reading time, returning of newsletters (bounces), withdrawal of consent.

We collect and process the information for the following purposes:

  • Marketing purposes, including to target our communication with you based on your interests and behaviour (digital behaviour on our websites and newsletters as well as any purchase history) in order to send you relevant marketing.
  • To comply with applicable legislation (e.g. the EU General Data Protection Regulation (the GDPR), marketing legislation, e-privacy legislation), including
  • Documentation requirements
  • Compliance with basic principles for processing of personal data and legal basis for processing
  • Implementation and maintenance of technical and organisational security measures
  • Investigation of suspected or known security breaches and reporting to individuals and authorities
  • Processing of requests and complaints from data subjects and others
  • Handling of inspections and requests from supervisory authorities
  • Management of disputes with data subjects and third parties
  • Statistics concerning use of direct marketing

Sources

The personal information is collected from you when you make updates in FSS booking portal or through tracking in e-mails.

From other sources that are publicly available, e.g. telephone registers and geodemographic classifications.

Legal basis for collection and processing of personal data

The legal basis for collection and processing of personal data is:

When you have given your consent to receive direct marketing under the applicable national legislation, FSS’s legal basis is its legitimate interests in being able to send you the direct marketing to which you have provided your consent, see article (6)(1)(f) of the GDPR.
The legitimate interests we pursue in enriching your personal data are to target our marketing based on profiling, see article 6(1)(f) of the GDPR.
The legitimate interests in pursuing legal claims, cf. Falck’s legitimate interests in safeguarding its legal position, see article 6(1)(f) of the GDPR.

The legal basis for collection of your personal data by means of cookies is your consent, see relevant national legislation.

The personal data may be processed for documentation of compliance with legislation, see article 6(1)(c) of the GDPR.

You have the right to withdraw your consent; however, this will not affect any processing or disclosure prior to the withdrawal of your consent, i.e. withdrawal of your consent will only apply prospectively.

Voluntary basis

When we collect personal data directly from you for the purpose of sending you newsletters, providing us with the information is voluntary. If you choose not to provide the information, we cannot send you newsletters.

Disclosure of your personal data

Personal data will not be disclosed.

4. Common to all sections

Storage period

We keep your personal data for as long as necessary to meet the above-mentioned purposes and any subsequent, lawful purposes. Furthermore, we keep your personal data for as long as necessary for our documentation of compliance with applicable legislation based on the rules on time limitation. We also keep the information for as long as necessary for defending against or pursuing civil law claims, including on the basis of the rules on time limitation. If a claim is raised, however, we will keep the information for a longer period in order to handle the claim. For other purposes, including statutory documentation and implementation of security measures, we keep the personal data for as long as necessary based on the statutory rules on time limitation for incurring criminal liability.

Your rights

Subject to the limitations that follow from legislation, your rights include the following: right of access to your personal data, right to rectification of incorrect information, right to erasure of information, right to restriction of processing, right to data portability and right to object to the processing of personal data, including automated individual decision-making.

You also have the right to lodge a complaint with the national Data Protection Agency.

Security and Contact

Falck Safety Services, as a data controller, has a duty to protect the personal and sensitive data we process about our delegates.

The information we collect about you and your organisation is stored on an electronic database on a secure server hosted and maintained by a EU third party.

If you have any questions about the processing of your personal data or your privacy rights, you are welcome to contact our data protection officer at info.fs@falcksafety.com

May 2018

 

 

Privacy policy for employees


​​
Falck Safety Services (incl. affiliates) collect and process certain personal and sensitive data about our employees during the course of the employment relationship.

This privacy policy details the processing, use and transfer of personal data.

Information and Purpose

We may collect and process the following types of personal information about you:

  • Personal information including full name, address, e-mail address, telephone number(s), national insurance number and next of kin information;
  • Date and place of employment, working hours, job title(s) and duties of the role(s) performed;
  • Identification records, such as passport, birth certificate and if applicable driving license;
  • Records of education/ qualifications including training records, competence profile, employee development interviews and assessments.
  • Criminal record;
  • Salary information; including information relevant to payroll processing such as bank details, tax information and details of any payments/ deductions made including statutory payments;
  • Pension information and contributions made;
  • Sickness absence including records of medical conditions, work related adjustments and any sickness payments;
  • Any information related to occupational injuries;
  • Holiday and other absenteeism;
  • CCTV images.

In your employee file we also store your application, employment contract and other relevant information about your employment relationship.

In some circumstances we may handle information that is not listed above.

We collect and process personal data for the following purposes:

  • To have the relevant and necessary information to enter into an employment contract.
  • To comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country (e.g. EU Data Protection Regulation), e.g., including:
  • Documentation requirements;
  • Compliance with basic principles for processing of personal data and legal basis for processing;
  • Implementation and maintenance of technical and organisational security measures, including but not limited to prevent unauthorised access to systems and information, prevent receipt or distribution of malicious code, termination of denial-of-service-attacks and damage to computer systems and electronical communication systems;
  • Investigation of a suspected or known security breaches and reporting of such breach to individuals and authorities;
  • To process and respond to requests and complaints from data subjects and others;
  • Handling of inspections and requests from authorities;
  • Management of disputes with data subjects and third parties.
  • To monitor the security of our premises and the safety of activities (including training) conducted on our premises.

Your personal information will not be shared, sold or disclosed other than as described in this Privacy Policy.

Automated, individual decision making

Personal data is not used for automated, individual decision making or profiling.

The Legal Basis for Processing the Personal Information

The legal basis for processing of general and sensitive personal data as outlined above is the employment contract cf. article 6(1)(b)

You are not obligated to provide the personal information to us. If you do not provide us with the personal information described above, however we will not be able to enter into an employment contract with you.

Disclosure of Personal Information

Personal information may be disclosed to and shared with the following recipients:

  • The Falck Group's parent company
  • Tax authorities relating to taxable benefits
  • Falck Safety Services' external and internal audit
  • Pension, financial and insurance companies
  • Government bodies such as Health and Safety Executive
  • Healthcare providers

Where the processing is based on consent you have a right to withdraw such consent, which means that the information can no longer be processed by Falck Safety Services, unless the processing can be based on another legal basis. The withdrawal of the consent, will not affect any processing previously undertaken.

We keep your personal information as long as necessary to meet the above stated objectives.

Retention Period

We retain your personal data as long as necessary in order to fulfill the above stated purpose, however no longer than 6 years after resignation of the employee or if there are other requirements as per statutory legislation.

Your rights

Falck safety Services comply with the General Data Protection Regulations (GDPR) and under these regulations you have the right to:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.

Security and Access to Employee Information

Falck safety Services, as a data controller, has a duty to protect the personal data we process about our employees. You read more about the framework for processing personal data in Falck Safety Services’ Personal Data Protection Policy and Information Security Policy.

Your employee file can be found in the electronic HR system and/or as a physical employee file. It is solely employees who have a need to access the employee file that can access it.

Policies and Procedures etc.

We also refer to Falck Safety Services’ Personal Data Protection Policy, as well as related policies and procedures regarding IT, e-mail, internet and mobile phones, etc.

Contact details

If you have any questions or comments with respect to the processing of your personal data or you wish to exercise your rights under applicable legislation, please contact the HR Department or our data protection officer by emailing to info.fs@falcksafety.com

May 2018

 

 

Privacy policy for job applicants

 


Falck Safety Services (incl. affiliates) collect and process as a data controller certain personal data about applicants and potential employees.

In this Privacy Policy we describe our processing, use and transfer of personal data.

Information and Purpose

We may collect and process the following types of personal information about you:

  • Personal information including full name, address, e-mail address, telephone number(s);
  • Details of your qualifications, skills, experience and employment history;
  • Information about your current level of remuneration, including any benefit entitlements;
  • Whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process;
  • Information regarding your right to work in the country;
  • Health assessment for fitness to perform any roles offered;
  • Previous employment references;
  • Criminal record;
  • Personality test;
  • CCTV images.

We collect and process personal data for the following purposes:

  • To have the relevant and necessary information in relation to the recruitment process, including evaluation of the candidate.
  • To comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country (e.g. EU Data Protection Regulation), e.g., including:
  • Documentation requirements.
  • Compliance with basic principles for processing of personal data and legal basis for processing.
  • Implementation and maintenance of technical and organisational security measures, including but not limited to prevent unauthorised access to systems and information, prevent receipt or distribution of malicious code, termination of denial-of-service-attacks and damage to computer systems and electronical communication systems.
  • Investigation of a suspected or known security breaches and reporting of such breach to individuals and authorities.
  • To process and respond to requests and complaints from data subjects and others.
  • Handling of inspections and requests from authorities.
  • Management of disputes with data subjects and third parties.

We record CCTV images to monitor the security and safety of our premises for visitors attending our locations.

Your personal information will not be shared, sold or disclosed other than as described in this Privacy Policy.

Automated, individual decision making

Personal data is not used for automated, individual decision making or profiling.

The Legal Basis for Processing the Personal Information

The legal basis for processing of general and sensitive personal data as outlined above is the potential employment contract cf. article 6(1)(b).

The legal basis for processing potential personality tests is consent cf. article 6(1)(a).

When we collect personal information directly from you for the recruitment, it is necessary in order for us to enter into a contract with you. You are not obligated to provide the personal information to us. If you do not provide us with the personal information described above, you will not be able to be employed with Falck Safety Services.

If the processing is based on a consent you have a right to withdraw such consent, which means that the information can no longer be processed by Falck Safety Services, unless the processing can be based on another legal basis. The withdrawal of the consent, will not affect the processing already incurred prior to withdrawal of the consent.

Disclosure of Personal Information

Personal information may be disclosed to and shared with the following recipients:

  • The Falck Group's parent company;
  • Falck Safety Services' external and internal processes.

Retention Period

We retain your personal data as long as necessary in order to fulfill the above stated purpose. Personal data related to a recruitment process will be deleted after 6 months, unless you consent to prolong the retention period. If you are employed, a different retention period will apply, however personal data will not be retained longer than 6 years after resignation or if there are other requirements as per statutory legislation.

Your rights

Falck comply with the General Data Protection Regulations (GDPR) and under these regulations you have the right to:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.

Security and Access to Employee Information

Falck Safety Services, as a data controller, has a duty to protect the personal data we process about our employees. You read more about the framework for processing personal data in Falck Safety Services' Personal Data Protection Policy and Information Security Policy.

Policies and Procedures etc.

We also refer to Falck Safety Services' Personal Data Protection Policy, as well as related policies and procedures.

Contact details

If you have any questions or comments with respect to the processing of your personal data or you wish to exercise your rights under applicable legislation, please contact us by e-mailing the local Falck Safety Services training centre (see website for contact details) or our data protection officer by emailing to info.fs@falcksafety.com

May 2018